Propose: Trust & Safety / Harm Prevention

On-behalf-of: Ben Stull <ben.stull>

rfcs/cart-order.md

@@ -0,0 +1,19 @@
+---
+slug: cart-order
+title: Cart & Order
+state: super-draft
+id: null
+repo: null
+proposed_by: ben.stull@wiggleverse.org
+proposed_at: '2026-06-01'
+graduated_at: null
+graduated_by: null
+owners:
+- ben.stull
+arbiters: []
+tags:
+- commerce
+---
+
+An order is commonly modeled as the end of a conversion funnel; in OHM it is a mutual commitment between a buyer and a seller. This RFC defines Cart and Order as that commitment — what each party is promising the other — rather than as a metric to be maximized. It serves Relationality and grounds fulfillment, refunds, and disputes.
+

rfcs/fulfillment-inventory.md

@@ -0,0 +1,19 @@
+---
+slug: fulfillment-inventory
+title: Fulfillment & Inventory
+state: super-draft
+id: null
+repo: null
+proposed_by: ben.stull@wiggleverse.org
+proposed_at: '2026-06-01'
+graduated_at: null
+graduated_by: null
+owners:
+- ben.stull
+arbiters: []
+tags:
+- commerce
+---
+
+Once an order is a mutual commitment, fulfillment is the keeping of that promise and inventory is its honest basis. This RFC defines Fulfillment and Inventory so that availability is real and shipping is represented truthfully, not optimistically. It protects the trust the Commercial Relationship depends on.
+

rfcs/refund-reversal.md

@@ -0,0 +1,19 @@
+---
+slug: refund-reversal
+title: Refund, Reversal & Returns
+state: super-draft
+id: null
+repo: null
+proposed_by: ben.stull@wiggleverse.org
+proposed_at: '2026-06-01'
+graduated_at: null
+graduated_by: null
+owners:
+- ben.stull
+arbiters: []
+tags:
+- commerce
+---
+
+If an order is a mutual commitment, there must be a defined way to unwind it — cancellations, returns, and refunds that make a Human whole, including restoring stored value. This RFC defines that reversal path so the unhappy case is treated with the same care as the happy one. It serves Dignity and connects to Recourse.
+

rfcs/trust-safety.md

@@ -0,0 +1,19 @@
+---
+slug: trust-safety
+title: Trust & Safety / Harm Prevention
+state: super-draft
+id: null
+repo: null
+proposed_by: ben.stull@wiggleverse.org
+proposed_at: '2026-06-01'
+graduated_at: null
+graduated_by: null
+owners:
+- ben.stull
+arbiters: []
+tags:
+- commerce
+---
+
+A marketplace that admits any seller and any good is not neutral; it is negligent toward the Humans it exposes to fraud and danger. This RFC defines who may sell and what may be sold — prohibited, dangerous, and counterfeit goods, and scam prevention — as a duty of harm prevention distinct from after-the-fact recourse. It protects buyers and honest merchants alike.
+